Frequently Asked Questions

Samples

To request samples from Enviropack, kindly complete the sample form with your details and the product codes (each starting with an E code) of the desired items. Alternatively, if you require assistance in determining suitable products, you can email [email protected], and the dedicated customer service team will either follow up with a call or reply to your email.
All UK Mainland sample requests may incur a nominal postal or delivery charge, with a payment request sent via a PayPal link after the request is confirmed. International sample requests are subject to availability, we will advise you of the delivery charges once your request is received. Any additional local customs duty taxes will not be covered by Enviropack. All samples delivery charges are non-refundable.
Yes, customised samples can be produced and there will be a cost associated which we can confirm once the design has been finalised. Please note there will be some products for which we cannot produce samples.
You have the option to place an order for the packaging either through the website or by reaching out to our sales team, who can assist in creating the order for you.
We will provide 1-2 samples for each sample. However, for each product type, we can send multiple sizes, allowing you to thoroughly test the packaging and ensure it aligns with your requirements.